Chinese Smart TV Collecting User Data

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RESTRICTIONS: Broadcast: NO USE JAPAN, NO USE TAIWAN Digital: NO USE JAPAN, NO USE TAIWAN
A Chinese analytics company has been collecting personal data from Skyworth-brand smart TVs without users' consent, scanning their Wi-Fi every 10 minutes and uploading information, according to Protocol.

The practice was revealed by a user who noticed their TV was being slow and analyzed back-end program code to find out why. What they found was a program by Beijing-based Gozen Data.

According to the user, the program not only tracked activity on Skyworth smart TVs, it also tracked smart device activity near to the TVs.

A Skyworth spokesperson in Hong Kong told Apple Daily that it denied intruding on people's privacy, saying instead that it collected user data to facilitate personalized advertising.

Protocol reports statements on Gozen's website that say its data collection service covers 149 million households, 140 million smart TVs and 457 million people in China.

RUNDOWN SHOWS:
1. A family watching TV while it collects their data
2. A user discovers data being collected
3. Data collected from smart devices near the TV
4. User's likes and dislikes collected
5. Representation of 149 million households affected
6. Increasing use of smart devices

VOICEOVER (in English):
"A Chinese analytics company has been collecting personal data from Skyworth-brand smart TVs without users' consent, scanning their Wi-Fi every 10 minutes and uploading information, according to Protocol."

"The practice was revealed by a user who noticed their TV was being slow and analyzed back-end program code to find out why. What they found was a program by Beijing-based Gozen Data."

"According to the user, the program not only tracked activity on Skyworth smart TVs, it also tracked smart device activity near to the TVs."

"A Skyworth spokesperson in Hong Kong told Apple Daily that it denied intruding on people's privacy, saying instead that it collected user data to facilitate personalized advertising."

"Protocol reports statements on Gozen's website that say its data collection service covers 149 million households, 140 million smart TVs and 457 million people in China."

"Smart devices are increasingly prevalent in homes across China, and Protocol reports Weibo users shared concerns over security, noting how everything from stoves, to kitchen hoods, to water heaters, is now linking up to the internet."


SOURCES: Protocol, South China Morning Post, Radio Free Asia, Apple Daily
https://www.protocol.com/china/chinese-smart-tvs-have-hoovered-up-data-without-telling-anybody
https://www.scmp.com/tech/policy/article/3132091/chinese-tv-maker-skyworth-under-fire-excessive-data-collection-users
https://www.rfa.org/english/news/china/tv-spying-04272021083250.html
https://hk.appledaily.com/news/20210427/RZE6WUFBLBHLTJF5PF2Z2Y2CJI/